Frequently Asked Questions
The answer depends on how much you properly care for, as well as use (and abuse) your system. For an average family of four, the state of Florida typically recommends the tank is pumped every 3. The short answer is, you should pump your tank whenever it needs it. (i.e., the sludge and scum levels reach about 30% of the tank’s capacity. Pumping frequency depends on many different factors, including the size of the septic tank, household practices, and water consumption. It also depends on what you put down your drains, such as cleaning products, bleaches, detergents, and cooking oil which can kill the good bacteria in your tank. Since there is so much variability in these factors, regular inspection is recommended to determine the condition of your septic system. Contact us today to determine when pumping is needed for your system. We can help you personalize your maintenance program.
No. Our trucks are equipped with a couple hundred feet of hose so that we can pump your tank from the driveway or side of the road. When we dig up the cover to your tank, we will put the grass off to the side, then, put the dirt in a separate pile. When done, we will carefully replace the dirt with the sod back on top.
Be careful what you put into your septic tank. Also, make sure not to put anything that could harm your system such as cooking oil and grease, cleaning chemicals, bleaches, detergents and anything that will kill the live bacteria in your tank.
The Liquid level in the pump chamber is either too high or too low, or an electrical problem exists in your system. You might try checking the circuit breakers.
It’s a white PVC pipe in your yard that grants physical access to the line for cleaning.
Plastic or concrete extensions to bring tank lids to ground level.
The large garbage can (18”-28” diameter) size lids to the septic tank and to the pump chamber.
I could be anywhere around your house. Contact us with questions regarding your specific site.
A High-pressure water jetter is used to clean drain lines and drain field laterals.
We clean the blockage in the line with a cable or jetter.
Probing the ground with a bar or using an electronic locating device.
This is a video camera put into the pipe to inspect the problem so we can look at it on a television monitor/videotape.
It is not recommended. The roots tend to want to find water and could eventually invade the lateral lines (blocking the flow of water) or other components of your system, including the drain field itself.
Possibly the Flapper is not plugging the drain valve, not allowing the water tank to fill up. Also, the chain could be caught around something inside the tank.
This is usually a result of your drain field not operating correctly. This would require a drain field specialist to come out and diagnose the problem.
This could be the result of many things. Hair, paper towels, food items. If a liquid drain cleaner does not work, we would recommend snaking it and/or calling a plumber.
Depending on the age of the heater, it could be rust wear, and/or valve wear. Replacement based on age would be recommended.
This could be the result of many things. Food, oil or any hard item jamming the disposal. Clearing the drain and resetting the garbage disposal would be recommended.
Brown or yellow water coming up thru the house. The color change of water or watermarks and/or leaks.
Typically homes built after 1998 do require a filter.
This depends on the size of your home. Typically smaller homes (1) and going up from there. The average larger home has 2 tanks.
If your drain field is properly maintained, (i.e., pump outs every 3 years, ad bio-boost on a monthly basis) it could last 15-20 years.
Dirty water backing up into the house, dirty water standing in the yard, also a bad odor.
Typically, it is related to a full lift station, and/or could be a bad pump.